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Location: North Charleston, SC, United States
Do you love serving customers and coaching others to success?
Our retail stores are the heart of our business. The store leadership team keeps our store running smoothly for our customers as well as our employees. In fact, our leaders combine their love of tools, business, and service to create an environment where everyone can boldly build what’s next for them. Were you Made For This?
Our teams deliver knowledgeable customer service while maintaining a store that is clean, safe and stocked with the products our customers need and want. As a Customer Experience Manager, you will:
What you’ll bring to the table:
At Northern Tool + Equipment we’ve created a problem-solver’s paradise. A place where both pros who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home. Our blueprint for success is Made For This. We’re poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. We’ve always had a way of either seeing what’s next, or defining it, but we need great people to grow along with us. We're looking for people who have the mindset of putting the customer first; team members who are ready to equip every problem solver who walks through our doors with the right tools and advice to tackle the tough jobs well; and individuals who are ready to help us boldly build what’s next.
Recently recognized by Forbes as a Top Midsize Employer in 2023, we proudly offer: