Business Development Specialist

Northern Tool + Equipment is seeking a talented Business Development Specialist to effectively develop both existing Customer Prospects (“Prospects”) and/or New Leads (“Leads”) on an inside/outside sales basis.

Key Responsibilities:

1. Effectively and efficiently uses phone and email contact to engage and develop existing Customer Prospects and/or New Leads.
2. Demonstrates a proficiency in building professional rapport with a diverse range of roles including Buyers, Purchasing Managers, Service Personnel, C-Level Executives, etc. within the organizations of Prospects/Leads.
3. Completes thorough profile and analysis on each Prospect/Lead, using probing discovery questions to gain an in-depth knowledge of the organization, Total Addressable Market, and specific business needs.
4. Maintains a proactive, consultative sales focus with each Prospect/Lead, consistently soliciting requests for quotes, offering relevant products and solutions, and ultimately growing sales revenue within the organization.
5. Accurately identifies and qualifies Prospects/Leads eligible for promotion to Managed Account status based on the established customer profile criteria.
6. Consistently gathers and records all relevant Prospect/Lead information including notes on sales calls, contact information of relevant persons, business profile and analysis data in Customer Relationship Management (CRM) for future reference.
7. Provides the highest level of customer service and support to ensure our customers experience an Outstanding Northern Experience.

What you will bring to the table:

• High school education or equivalent required, college coursework or related marketing training preferred.
• 1+ years of related sales or customer service experience.
• Must be able to work Central Time hours.
• Strong customer service and selling skills including listening, empathizing, ability to identify customer needs, and determining appropriate solutions.
• Ability to organize, plan and prioritize to meet deadlines and established goals.
• Results oriented to close sales and achieve established goals.
• Superior problem analysis & decision-making skills.
• Self-motivated and able to work well under pressure to complete projects with minimal instructions under tight time constraints.
• Ability to embrace change, multiple demands, shifting priorities, and readily accept new alternative sales approaches.
• Ability to communicate effectively, both orally and in writing, with a wide variety of Company personnel and others.
• Thorough knowledge of related computer software packages including Microsoft Office applications.
• Knowledge of light industrial products, manufacturing, logistics services, skilled trades, hydraulics, or other core customer business in the tool and equipment space is preferred.
• Demonstrates Northern Tool + Equipment’s 12 Core Competencies.

About Us

At Northern Tool + Equipment we’ve created a problem-solver’s paradise. A place where both pros who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home. Our blueprint for success is Made for This. We’re poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. We’ve always had a way of either seeing what’s next, or defining it, but we need great people to grow along with us. We're looking for people who have the mindset of putting the customer first; team members who are ready to equip every problem solver who walks through our doors with the right tools and advice to tackle the tough jobs well; and individuals who are ready to help us boldly build what’s next.

Recently recognized by Forbes as a Top Midsize Employer in 2023, we proudly offer:

• A comprehensive benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically.
• Generous Employee Discount on the products we sell.
• Daily Pay: Have the flexibility to be paid daily!
• 401K with employer match
• Holidays off NTE recognizes 7 federal holidays.
• Remote work schedule in the following states; AL, AR, FL, GA, IL, IN, IA, KS, LA, MI, MN, MS, MO, NE, NC, ND, OK, SC, SD, TN, TX, VA, and WI